Wednesday, September 19, 2007

Money Issues

Dear William,

I am sorry about all of this. Your account is also in my name which is what I suspect caused the problems. Anyway, I have wired you $500 to Western Union through American Express. You can pick up the money from any Western Union Office in Chile. There are a couple of offices in Pucon. One is at the Tur Bus LDA, so if you get this before you leave on your bus you will have the money.

The following is what you will need to pick up the money:

1. Your passport – I told them that you passport was made out in the name of XXXXXXXXXXX XXXXXXXXX – if is not exactly that please let me know right away. They will not release the money to you.

2. At the Western Union Office tell them that you are there to receive money wired to you. They will give you a ‘Receivers Form’ One of the questions will be ‘Sender’ The sender is ‘Mxxxxxxxx Ixxxxxxxxxxx’ where ‘Mercury’ is the first name and ‘International’ is the last name.

3. They will also ask you for the Money Transfer # - it is 4xxxxxxxxx.

4. At that point they should release the money to you.

You are able to pick-up the money at any Western Union location in Chile. They will give you the money in local currency. The address of the Western Union office in Pucon is located at Tur Bus LDA , O’Higgins 448 B Pucon – phone number 56 45443934. If you can not get the money in Pucon before you leave, you can get it in Santiago. Don’t wait until Saturday to try and pick it up. The money is only active there for 48 hours – then we would have to do everything all over again.

If you have any problems you can call American Express Global Assist the number is:

Globe Assist Hotline:

1 800 333-AMEX Toll Free

715 343-7977 Collect

You can call the 715 number collect if necessary; they will accept the charges. The American Express reference number is XXXXXXX. They will assist you, if any problems arise with the transfer.

If you need assistance locating Western Union location go to there web site, here is what I’ve com up with:

Pucon

Western Union Agent locations/Addresses Phone Numbers

TUR BUS LTDA
O HIGGINS 448 B PUCON
PUCON

(56) (45) 443934


CORREOS DE CHILE
FRESIA 183
PUCON

(56) (45) 443022


CHILEXPRESS S.A.
BDO OHIGGINS 524
PUCON, TEMUCO

(56) (45) 449506


TUR BUS
AV. COLO COLO 430
PUCON, PUCON

(56) (45) 443023

Santiago – Providencia

SERVIPAG
HERNANDO DE AGUIRRE 136
PROVIDENCIA
SANTIAGO, REGION METROPOLITANA

(56) (2) 2312658


TUR BUS
PROVIDENCIA 1403 LOCAL 35-D
SANTIAGO

(56) (2) 2351713


SERVIPAG
ALONSO DE CORDOVA 6045
LAS CONDES
SANTIAGO, REGION METROPOLITANA

(56) (2) 3422161

There are many locations in Santiago, but check there hours or call before you go. You can check the hours through the Western union web site http://www.westernunion.com

Please write back immediately to let me know that you received this email. I will try and call you. I tried tonight but you must have had your phone off, or away from signal and you phone does not have a voice box. If for some reason you can not send email – send it to me through face book.

Again William, I am sorry for the trouble. Also let us know as soon as you receive the money. Be careful carrying all that money, use your money belt. I’m not sure how soon you will be able to use your ATM card; I will let you know as soon as I know.

And finally…

Love you, miss you and take care down there!

Dad

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